Archive for the ‘communication’ Category

3D Holographic Public Speaking

June 3, 2008

In May, Telstra chief technology officer Dr Hugh Bradlow made a presentation in Adelaide from Melbourne.  3D Hologram technology is now a reality, so having great non-verbal body language will become very important as this technology progresses.

This technolgy will make a big difference in corporate meetings and presentations.

If you’re in Australia and unable to attend a conference in the USA, you could view the conference through this new technology. This will open up the possibilty of seeing speakers and presenters that you normally wouldn’t have access too.

Perhaps all presentations will be given in this format in the future!

Read the article below,25642,23762267-5014111,00.html

Keep speaking – Carrol


How does your audience listen?

May 2, 2008

 Yesterday I found myself on a teleconference call for over an hour. I’m not really an auditory person, I’m more visual and so my mind kept wandering. This got me to thinking about our audience and whether they’re paying attention to what we’re saying.

If the person speaking on the teleconference call had used words that I could relate to, I would have found it easier to listen to the conversation.

How does your audience listen?

There are three main ways that people process information: visual, auditory and kinesthetic. We tend to lean to one style more than the others, eg highly visual or highly kinesthetic. When we’re listening to someone speak, if they use words that relate to the way we process information, we’re more likely to stay engaged with that speaker.

As speakers, we need to incorporate all of these styles in our presentations to ensure that we’re reaching everyone in our audience.

Visual People: They usually have to see something to understand what is being said. For visual people you need to incorporate details so they can see the whole picture. Words they like to hear include: look, see, watch, imagine, focus.

Examples: Picture this, Look it over, Take a peek, See for yourself.

Auditory People: They like to hear how something is done or achieved. They respond to the tone of your voice, words or music. Words they like to hear include: listen, hear, sounds, tune in.

Examples: Rings true, Hear me out, Clear as a bell, Falls on deaf ears.

Kinesthetic People: They learn and memorise by doing, they like to touch and feel. Words they like to hear include: feel, grasp, touch, solid.

Examples: Gut feeling, Keep in touch, Have a feeling, On the other hand.

Think about the vocabulary that you’re using in your presentations, do you have visual, auditory and kinesthetic words to keep your audience listening?

Keep speaking – Carrol

Horton hears a what?

April 20, 2008

I have just seen Horton Hears a Who, and loved the film, but what I loved even more was the language.

Dr Seuss, or Theodore Seuss Geisel, frequently used alliterations and rhymes in his books and stories to help capture the attention of the reader and the listener.

As speakers, we can use these same techniques to capture the attention of our audience and keep their minds and ears active and interested in what we’re talking about without them even knowing what we’re doing.

So here are my speech tactics:

Alliterations: is the repetition of a leading consonant sound in a phrase – Horton hears a Who (all H sounds). Peter Piper picked a peck of pickled peppers (all P sounds)

Rhyme: is a repetition of identical or similar sounds in two or more different words. I do not like green eggs and ham, I do not like them Sam-I-am.

Onomatopoeia: is a type of word that sounds like the thing it is describing. “Oink, quack, meow” all  animal sounds. “Hiss, squeak, clang” again are onomatopoeia words.

Hyperbole: is a figure of speech in where statements are exaggerated. “I’m so hungry I could eat a horse”

Similes: are comparisons, you compare two nouns that are unlike with “like” or “as”. He walked as quiet as a mouse” “Her eyes shone like diamonds”

Next time you’re putting together a speech, think about the words and language that you’re using, can you use a couple of the tactics above to help keep the interest of your audience?

    I Like this quote I dislike this quote“I meant what I said and I said what I meant.” Quote from Dr Seuss.

Keep speaking, Carrol


Presenters checklist

April 9, 2008

I am a very organised person, annoyingly so sometimes, but this is who I am. I love to know that I have covered all the bases, especially when it comes to my presentations and so I have created a presenters checklist.

Your speech:

  1. Can I state the objective or purpose of my presentation in one sentence
  2. What do I want my audience to take-away from my presentation
  3. Do I know who my audience is and what their expectations are from my presentation
  4. Do I have an opening that will capture the audiences attention
  5. Does my presentation flow well, do I have transitions from one point to another
  6. Have I summarise my main points in my conclusion


  • Are my notes organised
  • Have I paced my speech to fit the time allocated
  • If I’m using visual aids, are they working properly
  • Have I checked out the venue before I speak
  • Can people hear me
  • Have I grounded myself and am I in a comfortable stance
  • Are my gestures big enough for everyone to see
  • Am I moving with purpose
  • Am I making definite eye contact with individuals
  • Am I varying my pitch, pace and volume
  • Have I planned for the unexpected

If you have any items that you put on your own checklist, please let me know what they are so that I can add them to my list.


Building Rapport – Match and Mirror

April 2, 2008

Today I am going to deviate slightly from the public speaking arena and venture straight into everyday communication.

Let me start by asking you a question.

Have you ever had a conversation with someone and you could feel there was a real connection between the two of you?

You may have felt like the person you were talking to was so familiar and yet you may not have met them before.

You may be matching and mirroring each other subconsciously!

What is matching and mirroring? This is a way of building rapport with someone without them even being aware of it and is a technique often used by salespeople.

Matching: Is doing something the other person is doing, but you are doing it in the reverse image. They move their right hand, you move your right hand.

Mirroring: Is being the mirror image of someone. So if they move their right hand, you mirror them and move your left hand.

Matching is a very subtle form of rapport and mirroring creates a deeper, unconscious level of rapport.

As presenters we need to be able to build rapport quickly with our audience so that we can take them on our journey. Your audience will be more open to listening if they feel that special connection with you.


March 17, 2008

We all know that first impressions are important, if you are the speaker, being introduced properly is vitally important.

The introduction that the emcee gives about you  can create a great first impression or leave people wondering why they are sitting there.

Ensure that you have your introduction prepared in advance so that the emcee doesn’t have to wing it on the day.

A proper introduction should be less than a minute and include the following:

  • Topic – What the speech is about – grab the audiences attention.
  • Importance – Why this topic is important to the audience and how they will benefit by listening – peak their interest.
  • Speaker – Who you are and why you are qualified to speak on this subject – have something personal about yourself as well, this helps the audience to connect with you as the speaker.

Having a well written introduction will make you look like a professional speaker and will go a long way to making that great first impression.

Metaphor Magic

March 10, 2008

 Metaphors in speeches are said to be Magical.

Using metaphors in your speech can help to lead your audience to an idea or conclusion they may not have thought about before.

Metaphors can be used to:

  1. Offer a broader perspective on a situation
  2. Lead your audience to a solution for a problem
  3. Leave them with a lesson

Metaphors allow you to compare two seemingly unrelated objects to get your message across. If you as the speaker just told your audience how to solve their problems, you could come across some resistance or road blocks, using the magical metaphor allows for that “aha” moment without the resistance.

Gary Bencivenga’s has some great examples on metaphors

Barriers to communication

February 28, 2008

There are many barriers to communication which will stop people from understanding and relating to your presentation, below I have listed just a few of the main ones.

  1. Boring presentation – Your presentation may bore your audience if you haven’t taken the time to understood your audiences needs and expectations.
  2. Using Long Words – Dont use long words, people will switch off if they find the language you are using difficult to understand.
  3. Jargon – If you are going to use jargon make sure you explain the meaning so that everyone understands what you are talking about and they don’t feel left out.
  4. How you express yourself – be careful how you say things as this can affect the meaning and understanding of what you are saying
  5. Agenda – Make sure everyone understands what the presentation is about, you can do this in your introduction.

Think about what barriers you may be putting up in your presentations.

One Red Paperclip your way to confidence

December 20, 2007

Some of you may have heard the story about Kyle MacDonald who advertised to trade one red paperclip. Over a number of months and 13 trades later, he finally made his last trade for a house. If someone had told you that you could trade a paperclip for a house you probably would have laughed.

Why am I telling you this story?

I believe that people can become confident speakers. It won’t happen over night, but with practice and guidance it can be achieved. You need to actively work on your skills, challenge yourself with new and different environments until the day you reach your goal and achieve you own personal “red paperclip”

Always be looking for the next challenge, moving up, doing more and trying something new. If you can trade your way from a paperclip to a house, you just know amazing things can happen.